Customer Resources

At SBL, we pride ourselves on providing unparalleled customer service, training and resources to support you and your workplace testing program.

Whether you have a question about interpreting test results, need help placing an order or simply want more information about the testing device itself, our team is available and ready to help.

Please reference the links below for resources and information. If you need additional customer support, please CONTACT US/FILL OUT FORM TO THE RIGHT and a representative will be in touch to assist.

General Support
Product Training Login

COVID-19 IgM/IgG Antibody Rapid Test

Technical Use Instructions
App Login (coming soon)
Training Login

Dräger DrugTest 5000

DrugTest 5000 Technical Insert
Training Cassette Usage Instructions
Dräger Diagnostics Software Download (Password Required for Access)
DrugTest 5000 Results Download Instructions
DrugTest 5000 Overview Video
Product Training (Training Account and Course Enrolment Key Required)
Consumables Order Form
DrugTest 5000 Product Brochure

Dräger Alcotest 6820

Product Manual
Dräger Diagnostics Software Download (Password Required for Access – Call for Assistance)
Product Training (Training Account and Course Enrolment Key Required)
Consumables Order Form

Dräger DrugCheck 3000

Technical insert/product instructions
Product Training

Lab Confirmation Process

Lab Confirmation Kit Instructions
Sample Completed CCF Form
Product Training (Training Account and Course Enrolment Key Required)

COVID-19 Screening Stations COVID-19 Rapid Tests Drug & Alcohol Testing Training & Support

Screens for 7 Symptoms in Seconds.

Multi-spectrum cameras paired with proprietary AI provides checks for multiple symptoms, concluding the individual is either safe (green light) or potential risk (red light).

Highly customizable, can easily be integrated into existing décor and lobbies with specialized finishing.

Learn More

COVID-19 IgM/IgG Antibody Rapid Test

This on-site rapid test detects antibodies produced when infected by the COVID-19 virus (Coronavirus Disease), caused by 2019-nCoV (SARS-CoV-2).

Detects antibodies 5-7 days after symptoms first appear
Shows clear, easy-to-read results within 15 minutes
Cost-effective
Easy to administer by health personnel
All-in-one kit contains all required components

Learn More

Mobile state-of-the-art opto-electronic oral fluid drug and alcohol screening devices.

Dräger’s mobile testing devices are fast, reliable and eliminate any possibility of human error in reading or interpreting results. The DrugTest® 5000 is the most sensitive oral fluid drug detection device available on the market and the durable and reliable Alcotest® 6820 alcohol breath detection device offers quick and precise breath alcohol analysis in a user-friendly and compact device.

Learn More

Comprehensive training and service support for your testing programs.

We offer comprehensive product training and administrator certification for end-users who have purchased testing products directly or through our partners.

Learn More

Customer Resources

At SBL, we pride ourselves on providing unparalleled customer service, training and resources to support you and your workplace testing program.

COVID-19 Screening Stations

Screens for 7 Symptoms in Seconds.

COVID-19 Rapid Tests

COVID-19 IgM/IgG Antibody Rapid Test

Drug & Alcohol Testing

Mobile state-of-the-art opto-electronic oral fluid drug and alcohol screening devices.

Training & Support

Comprehensive training and service support for your testing programs.

Increase the safety and efficiency of your organization.

SBL Testing Technologies

Industries We Serve

SBL Products

Customer Support

USA

CANADA

Increase the safety and efficiency of your organization.